Chef's PSA

Navigating the Chaos of Bad Service Days in the Kitchen Ep. 96

Episode Overview In this solo episode, André Natera addresses one of the most universally experienced and least openly discussed realities of professional kitchen life: the bad service day. Every chef has them. What separates the operators who recover well from those who spiral is not talent. It is how they respond in the moment, how

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Feeding the Senses: How Chefs Impact the Dining Experience Ep. 94

Episode Overview In this solo episode, André Natera explores the psychology of eating and what it means for how chefs should think about the dining experience they are creating. The food on the plate is only one part of what a guest actually experiences, and the chefs who understand this consistently create more memorable, emotionally

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Understanding Why People Leave Jobs in the Culinary Industry: Insights and Solutions Ep. 92

Episode Overview In this solo episode, André Natera investigates one of the most pressing problems in the culinary industry: why people leave. Drawing on an Instagram poll he conducted with his audience, he shares what culinary professionals actually say drives them out of jobs and kitchens, and why the industry’s standard explanations for turnover frequently

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